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General terms & conditions

General terms & conditions

Terms & Conditions

We want everything to be clear when you shop with Hunter Cycles. Our Terms & Conditions explain the important information you need to know when purchasing from us online or in store, or when using our workshop services.

They cover:

  • Cargo bikes, children’s bikes, refurbished bicycles and accessories
  • Orders, payments and deposits
  • Pre-orders and special-order products
  • Delivery and Click & Collect
  • Online cancellations and returns
  • Faulty goods and manufacturer warranties
  • Workshop servicing and repairs
  • Your rights as a customer
  • Our responsibilities to you

Nothing in our Terms & Conditions affects your statutory rights as a consumer.

[ READ OUR FULL TERMS & CONDITIONS ]

For more specific information, you can also read our Shipping & Returns and Privacy Policy pages.

Last updated: 26 September 2026

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